Short Focused Programs

Customer Experience (CX)

MTI²’s Customer Experience (CX) Short Focused Program is a comprehensive 1-day training designed to empower participants with the knowledge and skills necessary to excel in the dynamic world of Customer Experience. 

Content overview

CX program content

Turn learning into practice

We use a mix of learning practices to enable you to immediately use your learnings in your daily practice.

  • Case discussions – Together we tackle real business cases to inspire you and discuss in a safe environment.
  • Teamwork on own ideas –Share your ideas and inspire each other, working together to further improve your ideas.
  • Workbook – We will share easy-to-use tools enabling you to directly apply them and always go back to what you have learned.

Contact our advisor

Send an email

Call us

+32 469 24 04 24