Short Focused Programs

Customer Experience (CX)

MTI²’s Customer Experience (CX) Short Focused Program is a comprehensive 1-day training designed to empower participants with the knowledge and skills necessary to excel in the dynamic world of Customer Experience. 


Here is a sample of what participants have to say about the value of our Short Focused Programs

"MTI² provided us with practical and very simple tools that help to create great insights through collaboration with others. With these insights I’m now better prepared for the needs of today’s and tomorrow’s customers."
Rubis Benat
EclecticIQ - VP of Marketing
"MTI²’s Short Focused Program very well succeeded in the translation to practical use."
Shaghayegh Farkooshi
Hot ITem – Business Manager
"The short focused program has let me pause and realize the real pain points the customer is facing. Customer Centricity was the red thread throughout this program which was of great value to me."
Lucía Muñoz Vázquez
Elsevier – Director of Marketing Projects Office & Innovation
"MTI² provided me with a workbook with very helpful tools and templates which I could immediately use in my daily work."
Edina Kiss
Vinolok – Technical Project Manager

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