{"id":13173,"date":"2023-06-29T10:10:00","date_gmt":"2023-06-29T08:10:00","guid":{"rendered":"https:\/\/www.mti2.eu\/?page_id=13173"},"modified":"2023-10-02T17:08:56","modified_gmt":"2023-10-02T15:08:56","slug":"customer-experience-program","status":"publish","type":"page","link":"https:\/\/www.mti2.eu\/customer-experience-program\/","title":{"rendered":"Customer Experience Program"},"content":{"rendered":"\t\t
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\r\n Short Focused Programs <\/div>\r\n

\r\n \r\n \r\n Customer Experience (CX)\r\n \r\n <\/span>\r\n <\/h2>\r\n <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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MTI\u00b2\u2019s Customer Experience (CX) Short Focused Program is a comprehensive 1-day training designed to empower participants with the knowledge and skills necessary to excel in the dynamic world of Customer Experience. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Contact our advisor<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Upcoming session<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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November 2023<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Date:\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span>10 November 2023<\/strong><\/p>

Length:\u00a0 \u00a0 \u00a0 \u00a01-day<\/strong><\/p>

Location:\u00a0 \u00a0 Rotterdam, Netherlands<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Driving growth through CX<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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CX can be an important growth driver for companies. Yet, many struggle to better understand customers and develop solutions to delight customers.<\/p>

The program is a 1-day training designed to empower participants with the knowledge and skills necessary to excel in the dynamic world of Customer Experience.<\/p>

With a focus on key topics such as personas, customer journeys, CX metrics, innovating CX, and more, this program is tailored to equip you with practical insights and strategies that can be immediately implemented in your organization.<\/p>

Learn how companies like Disney, Tesla, Netflix, and many more leverage CX.<\/p>

Interactive sessions including case studies, group exercises, and practical tools will help participants across functions to make better business decisions for an improved customer experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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